Privacy Policy
Customer privacy is extremely important to LEONARDO, so we only use your personal information in the cases stated below.
We only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.
You can visit the website without having to provide any personal information. When visiting the website, you will remain anonymous unless you have an account on the website and log in with your name and password.
If you have any comments or suggestions, please send them to contact@leonardo.vn We are always ready to listen to your comments.
Collection of personal information
LEONARDO does not sell, share or trade customer personal information collected on the website to any other third party.
Personal information collected will only be used internally within the company.
When you register for a LEONARDO account, the personal information we collect includes:
- Name
- Delivery address
- Email Address
- Mobile phone number
- Date of birth
- Gender
The above information will be used for one or all of the following purposes:
- Deliver the products you purchased at LEONARDO
- Delivery notifications and customer support
- Provide product related information
- Process orders and provide services and information through our website as requested by you
- In addition, we will use the information you provide to assist in managing your customer account; verify and carry out financial transactions in relation to your online payments; audit the downloading of data from our website; improve the layout and/or content of the pages of our website and customise them for ease of use; identify visitors to our website; carry out research on our users' demographics; send you information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you have not objected to being contacted for these purposes.
We may share your name and address with our courier service or supplier to enable delivery to you.
When you register as a member on the LEONARDO.VN website, we will also use your personal information to send promotional/marketing information. You can unsubscribe from receiving such information at any time by using the unsubscribe function in the promotional messages.
Your order details will be stored with us but for security reasons you cannot request this information from us. However, you can access this information by logging into your personal account on the website. There you can view full details of your completed, open and soon to be dispatched orders as well as manage your address details, bank details and newsletters to which you have subscribed. You must ensure that the information is kept confidential and not disclosed to unauthorised third parties. We will not be liable for misuse of passwords unless this is our fault.
You can update your personal information at any time by logging into the LEONARDO.VN website.
Personal Information Security
LEONARDO ensures that all information collected will be kept secure. We protect your personal information by:
- Limit access to personal information (you can only see your personal information when you log in).
- Use technology products to prevent unauthorized computer access.
- Delete your personal information when it is no longer needed for our record keeping purposes.
Disclosure of personal information
We will not share your information with any other companies other than related companies and third parties directly related to the delivery of the products you have purchased from LEONARDO. In exceptional circumstances, LEONARDO may be required to disclose personal information, such as when there are grounds to believe that the disclosure is necessary to prevent a threat to life or health, or for law enforcement purposes. LEONARDO is committed to complying with the Privacy Act and the National Privacy principles.
If you believe that your privacy has been breached by LEONARDO, please contact us at contact@leonardo.vn to resolve the issue.
Computer Data Collection
When you visit LEONARDO, our company servers automatically record information sent by your browser. This information includes:
- Your IP address
- Browser type
- The websites you visited before coming to our website
- The pages within LEONARDO that you visit
- The amount of time you spend viewing those pages, products, information searches on the site, access times and dates, and other statistics.
Such information is collected for analysis and evaluation purposes to help improve the website, services, and products we provide. Such data will not be associated with any other personal information.